IT and security, run as one plan.
SignalOne runs technology and security for Metro Detroit companies of fifty to five hundred people. Help desk, infrastructure, backups, and the security posture behind them, flat-rate and unlimited, with one line of accountability. Most of it starts with a 30-minute conversation.
The floor
One layer that runs the day and holds the line, priced so you stop rationing help.
Most IT gets noticed only when it breaks, which is the worst time to meet your provider. A phone that will not join the call, a login that locks before a deadline: small failures, all day, across every desk.
The threats are quieter still. The attacks that land look like a convincing email or a reused password, and the people who used to trust you now audit you: insurers before they renew, clients before they send work.
Core is both jobs as one layer: the floor your people lean on and the posture you can prove. Flat rate and unlimited, so nobody rations a ticket and you budget once.
What we run
The whole layer, run as one system, with one number to call.
Unlimited support
Your team reaches people who know your setup by name. Most tickets close the same day. No queue purgatory, no per-incident meter running while someone waits on a fix.
Networks & servers
Servers, switches, wireless, and the cloud services underneath: monitored, patched, and documented, so the network is a utility instead of a mystery nobody wants to touch.
The stack, watched
Managed detection on every machine and a hardened mailbox, watched around the clock. The attacks that land arrive by email, so people get trained on live lures.
Access & MFA
Email, files, and logins on a clean identity model: MFA everywhere, access by role, and departures closed out the same day with a paper trail you can show an auditor.
Backup & ransomware
Immutable, tested backups make ransomware a bad day instead of an extinction event. We restore on a cadence and prove it, so recovery is a runbook, not a prayer.
Evidence on demand
Insurer attestations, client questionnaires, SOC 2 or CMMC readiness: the controls are built and the evidence stays current, so the next form is an afternoon.
How it starts
No rip-and-replace. Your current provider does not need to know we are talking.
A 30-minute conversation
Owner or operations lead, a senior person from our side, no deck. You leave with a straight read on your situation either way.
A quiet assessment
We review the environment and the security posture against a real framework while the incumbent stays in place, then put the findings and a plan in writing, ranked by risk.
A sequenced first month
Access, inventory, monitoring, and the highest-risk fixes first. How We Work walks the first thirty days, day by day.
Support, monitoring, patching, backups, identity, the security stack, and planning for a fixed monthly fee per user. Projects and hardware are quoted separately and up front. There is no per-ticket charge and no clock running while your team waits for an answer.
Median first response is under ten minutes, and most issues close the same day. Business-down problems jump the line. You reach a real person, not a portal, and the numbers get reported back to you every month.
Those are table stakes, not a posture. Modern attacks walk past both using stolen logins and convincing email. Real defense is layered: identity, detection, tested backups, and monitoring that someone actually reads. The assessment starts by finding what those tools are missing.
Only if that is what you want. More often we work alongside them: we take the after-hours load, the patching, and the tooling, so your person spends the day on work that needs someone who knows the business. That co-managed setup is common.
Most of this starts with a 30-minute conversation.
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An embedded advisory partner in IT risk, cybersecurity, automation, and AI for leaders of high-stakes enterprises.